◆ SERVICES
Web support
We look after websites, online stores and web applications so that they simply work: fast, secure and without downtime. You run your business, we take care of updates, backups, security and development.
◆ WHAT WE DO
Complete support for your website and store
Updates
and maintenance
We regularly update the system, themes, plugins and components so that the website runs stably and securely.
Security and backups
We protect the website against failures and attacks, make backups and quickly restore the site when needed.
Monitoring and fast response
We watch the website around the clock and fix errors before your customers notice them.
Development and optimisation
Within the plan we make changes, add new features and improve speed, so the website grows with your business.
◆ WHAT JRISE CARE LOOKS LIKE
Everything under control, every day
Every website in our care is checked automatically and by hand. Once a month you receive a clear report: what we did, how the website performs and what is worth improving.
99.98%
Uptime in the last 30 days
Last 30 days
- BackupToday, 03:00Completed
- Updates14 this monthUp to date
- Security0 threatsProtected
- Load time1.2 sVery good
- Requests3 resolvedNone open
- Monthly reportSent on 1 OctoberWith recommendations
An example report preview. The real figures concern your website and reach you every month.
◆ PLANS
Choose the care that fits your website
A fixed, predictable monthly price and a pool of hours for changes in every plan. No long contracts: cancel with one month's notice.
Start
Business card and company websites
249PLN net / month
- Monthly updates of the system, theme and plugins
- Weekly backup
- 24/7 uptime monitoring
- Response to failures within 24 hours on working days
- 1 hour of changes per month
- Monthly report
Business
Most popularLarger websites and smaller stores
499PLN net / month
- Weekly updates
- Daily backup
- 24/7 monitoring and protection against attacks
- Response to failures within 8 hours
- 3 hours of changes and development per month
- Quarterly speed optimisation
- Monthly report with recommendations
Premium
Stores and websites your sales depend on
899PLN net / month
- Updates tested first on a copy of the website
- Daily backup plus a backup before every change
- Response to failures within 4 hours, also at weekends
- 6 hours of changes and development per month
- Checks of orders, payments and forms
- Monthly speed and technical SEO optimisation
- A dedicated account manager and a quarterly review meeting
Need a different scope or care for several websites? We will prepare a plan tailored to your business.
◆ HOW WE START
Taking over care step by step
Taking over care goes smoothly, with no interruptions to your website. First we get to know the site and secure it with a backup, then we tidy up what needs attention, and from then on we look after it regularly - with a clear plan and a report every month.
LET'S STARTCall and care plan
We get to know your business, your website and what matters most to you. We pick the plan and agree the scope and how we keep in touch.
Secure handover of access
We take over access to the server, domain and admin panel, store it safely and make a full backup of the website straight away.
Initial audit
We check the technical condition, updates, security, backups, speed and errors, and go through the results in plain language.
Clean-up and hardening
We update the system and plugins, remove what is not needed, fix the most urgent problems and strengthen security.
Backups and monitoring
We set up automatic backups and monitoring of uptime and the SSL certificate. We know about an outage before your customers notice it.
Speed optimisation
We improve loading times: images, caching and code. A faster website means easier shopping and better visibility in Google.
Ongoing care
We keep the website updated, respond to requests and make small content changes - within the time in your plan.
Report and recommendations
Every month you get a report on the work done and the state of the website, plus our suggestions for what to develop next.
◆ WHY JRISE
Why you can trust us
- We look after websites we design and build ourselves
- One team for design, technology and marketing
- A clear, fixed price and a transparent scope of work
- Direct contact, no call centre and no ticket queues
- No long contracts, one month's notice
24/7Monitoringof your website
4HFastest responsein the Premium plan
1 moNotice periodno long contracts
Let's talk about caring for your website
Tell us what website or store you have and what matters most to you. We will recommend a plan and propose how to start.
Write to us - we will reply to your message and help you choose the best solution for your project.
◆ FAQ
Frequently asked questions
Start is enough for business card websites and simple company websites. Business suits larger websites and smaller stores, and Premium suits stores and websites your sales depend on. If you are not sure, we will advise you after a short call.
Yes. We start with a technical audit, sort out access and backups, and then take over ongoing maintenance and development.
It depends on the plan: within 24 hours on working days in Start, within 8 hours in Business and within 4 hours, also at weekends, in Premium. Websites are monitored automatically around the clock.
Yes. Every plan includes a pool of hours for changes and development, from content updates to new features. Larger projects are quoted separately.
Yes. You can change your plan from month to month and end the cooperation with one month's notice.
◆ KNOWLEDGE
SEE OUR BLOG
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